The Answering Complaint Letter (Fira Nursya'bani - 2B2 - 0906856)

April, 11th 2010 B-181-109080-19203

Mr. Darren Shan
The Kitchen Corner
147 Pasteur Street, Bandung 40173

Subject: Incorrect order query

Dear Mr. Shan:

I have received your inquiring about the delay of your order from our company. The delay caused by a strike of local truckers. We apologize for failing to notify you. We were trying to send your order as soon as possible.
If I can be of any help, please call me or another customer service representative at 0857-1052-7027.

Cordially,


Mrs. Fira Nursya’bani
Customer Service Manager