letter of answering compain by euisrostikasari (092464)

April 12, 2010

Mr. Edward Collin
Kitchen Corner
147 Pasteur Street
Bandung 40173


Dear Mr Collin :

First of all, thanks for your complain. The delay is caused by strike of local truckers. As a compensation we will give you a souvenir, free one pack for the poultry shears.

If you have any questions or if we can be of further service, please call costumer service at telephone number 5200095

Cordially

Ms. Euis Rostika
Customer Service Manager