April 11, 2010
Mr. Kevin Moondro
Kitchen Corner
147 Pasteur Street
Bandung 40173
Dear Mr Moondro :
Thanks for your complain. First, we would like to apologize for failing to notify your company. We convince the delay is caused by a strike of local truckers. Because of our mistakes we will you a discount 15%.
We hope you are satisfied with our service. If you have any questions or if we can be of further service, please call me or another customer service representative at the telephone number. I'm sorry, we will improve our service.
Kitchen Corner
147 Pasteur Street
Bandung 40173
Dear Mr Moondro :
Thanks for your complain. First, we would like to apologize for failing to notify your company. We convince the delay is caused by a strike of local truckers. Because of our mistakes we will you a discount 15%.
We hope you are satisfied with our service. If you have any questions or if we can be of further service, please call me or another customer service representative at the telephone number. I'm sorry, we will improve our service.
Cordially
Ms. Dessyana D
Customer Service Manager
Ms. Dessyana D
Customer Service Manager
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