letter of answering complain by Sri Fajrina Putri 0906598

March 11th, 2010

Mr. Brad Pitt
Kitchen Corner
147 Pasteur Street
Bandung 40173

Dear Mr. Pitt,
Thanks for your complain. First, we apologize for failing to notify the problem. We convince the delay is caused by a strike of local truckers. The truckers had machine problem on March 7. For redeem our mistake, we will give you discount 20%.
If you have any questions or if we can be of further service, please call me or another customer service representative at the telephone number listed on your monthly billing statement.



Cordially,


Mrs. Sri Fajrina Putri
Puchasing Manager