Senin, 24 Mei 2010

Answering Complaint Letter (Yoga Brahma/2B1/0909031)

April, 12th 2010

Mr. Michael Bangbang
Kitchen Corner
147 Pasteur Street
Bandung 40137

Subject : Delay Of Order Query

Dear Mr. Bangbang,

We have received your inquiring about the delay of your order for two dozen poultry shears and there has been no letter from us. So, we apologize for failing to notify you. The delay caused by a strike of local truckers. We promise to send your order as soon as possible.
If we can be any assistance, please call me or another customer service representative at 08562183928. Sorry for our mistake.

Cordially,



Mr. Yoga Brahma
Customer Service Manager

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