The Answering Complaint Letter (Muhammad Arizal Rukmana - 2B2 - 0902539)

April, 11th 2010

Mr. Michael Angelo
The Kitchen Corner
147 Pasteur Street, Bandung 40173

Dear Mr. Angelo

I have received your inquiring about the delay of your order from our company. The delay caused by a strike of local truckers. We apologize for failing to notify you. And sorry about the mistake. As soon as possible, we were trying to send your order.
If I can be of any help, please call me or another customer service representative at 0809GOODJOB (08094663562).

Cordially,



Mr. Rukmana Arizal
Customer Service Manager