Aswering Complaint Letter (Audrey Yusi A / 2B2 / 0909053)

May 25th , 2010

The Kitchen Corner
147 Pasteur Street
Bandung

Subject Explaining the delay

Dear The Kitchen Corner
I have received the complaint from you about the order of two dozen of poultry shears that were delay. We apologize for the delay.

Actually the delay happened because our company have some trouble about a strike of local trucker. We will send your order as soon as possible.

If you have any question or any other service, please contact us.


Cordially,

Audrey Yusi A
(Customer service of NCC)