Letter of answering complaint by Fristca Ayunda N. (0908698)

April 11th, 2010

Mr. Robin
The Kitchen Corner
147 Pasteur Street
Bandung 40173

Dear Mr. Robin,
Thank you for your order for two dozen poultry shears on March 7. We apologize for failing to notify your company about the delay of order. The delay is caused by a strike of local truckers.

We really apologize have disappointed you because of this delay. We hope you understand and still keep trust in our service. We will send the order as soon as possible.

Cordially,


Mrs. Fristca Ayunda N.
Customer Service Manager