Letter Acknowledging Receipt of Complaint -LUCIYANA DWININGRUM 0902428-

April 10th, 2010
A-898-220791-50000

Mr. Rony Renggustian
The Kitchen Corner
147 Pasteur Street
Bandung 40173

Subject: Incorrect Inquiring Order

Dear Mr. Renggustian:

We have received your inquiry about your order for two dozen poultry shears which have not still arrived and there has been no letter from us. The delay was happened because of the strike of local truckers. We apologize for failing to notify you. We will try to send your order as soon as possible.

If we can be of any assistance, please call us at he telephone number listed on your order statement.

Cordially,


(Mrs.) Luciyana Dwiningrum
Customer Service Manager