letter of answering complaint by Prita Annisa Utami 0902542

April 15th 2010
A-121-151271-09091


Mrs. Prita Annisa Utami
Kitchen Corner
147 Pasteur Street
Bandung 40173

Dear Mrs. Utami:
We have received your inquiry letter about the order of two dozen poultry shears from our company. We really apologize for our failure to notify you and the delay of your order arrival. There is a strike of local truckers that causes your orders have not still arrived. However, we are trying to resolve it. We will inform you again as soon as possible.
If we can be of any services, please call us at 212-1512711.


Cordially,



Daniel Radcliffe
Customer Service Manager